Privacy Policy

This Privacy Policy explains how Studio Clothing Ltd, trading as Studio Wholesale (“we”, “us”, “our”), collects, uses, stores and protects your personal information when you use our website or when you register as a trade customer.

We are a company registered in England and Wales (Company No. 07219504), with our registered office at 31 Broughton Street, Manchester, England, M8 8LZ.

We are committed to complying with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and all applicable privacy laws in the United Kingdom.

Information We Collect

We may collect and process the following categories of information:

  • Business & Account Information: company name, trading name, business address, registration number, VAT number, website/social media links, and proof of trade.
  • Contact Details: name, role/title, email address, phone number.
  • Order & Transaction Data: purchase history, invoices, payment method details (excluding full card details), delivery preferences.
  • Website Usage Data: IP address, browser type, device type, pages visited, time spent on site, referring URLs.
  • Cookies & Tracking Data: information used for analytics, performance, and functionality (see Cookies section below).

How We Use Your Information

We use your information for the following purposes:

  • To create, verify and manage your trade account.
  • To process and fulfil your orders.
  • To communicate with you regarding orders, deliveries and account queries.
  • To detect and prevent fraud, misuse or unauthorised activity.
  • To improve our website, services and customer experience.
  • To comply with our legal obligations, including tax and accounting requirements.
  • To send relevant business updates, announcements and marketing communications (you may opt out at any time).

Legal Basis for Processing

We process personal data under the following legal bases:

  • Contractual necessity: when processing is required to provide goods or services you have requested.
  • Legitimate interests: including fraud prevention, business administration, credit account assessment and improving our services.
  • Legal obligations: such as record-keeping for tax, compliance audits and regulatory duties.
  • Consent: for optional communications such as marketing emails.

How We Share Your Information

We may share your information with trusted third parties, including:

  • Delivery and logistics partners.
  • Payment service providers and financial institutions.
  • IT service providers (e.g., website hosting, CRM platforms, email services).
  • Professional advisers (e.g., accountants, auditors, legal advisers).

We do not sell, rent or trade your personal data to third parties. Any third parties we use must comply with UK GDPR and process data securely and only on our instructions.

International Data Transfers

Some service providers we use may store or process data outside the UK. Where this occurs, we ensure appropriate safeguards are in place, such as UK-approved standard contractual clauses or transfers to territories with adequate protection.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including:

  • providing services and fulfilling orders,
  • maintaining accurate business records,
  • meeting legal, tax or regulatory obligations.

Data may be retained longer where legally required or where necessary in connection with potential legal claims.

Your Data Protection Rights

You have rights under UK GDPR, including:

  • The right to access the personal data we hold about you.
  • The right to request correction of inaccurate or incomplete data.
  • The right to request deletion of your data (where applicable).
  • The right to object to processing based on legitimate interests.
  • The right to restrict processing in certain circumstances.
  • The right to data portability.
  • The right to withdraw consent for marketing communications at any time.

To exercise any of these rights, please contact us at info@studioclothing.com.

Cookies Policy

Cookies are small files stored on your device when you visit our website. They help us improve functionality, enhance user experience and collect analytical data.

Types of Cookies We Use

  • Essential Cookies: required for basic site functionality and security.
  • Performance Cookies: used to understand how visitors interact with the site (e.g., Google Analytics).
  • Functional Cookies: help remember preferences, such as login details.
  • Marketing/Advertising Cookies: used to deliver relevant ads or track marketing performance.

Managing Cookies

When you visit our site, you may be presented with a cookie consent banner allowing you to accept or customise your cookie settings.

You can also control or disable cookies through your browser settings. Please note that disabling certain cookies may affect website performance or restrict access to some features.

Security Measures

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, destruction or alteration. While no online system is completely secure, we strive to ensure your information is handled safely and in accordance with UK GDPR.

Links to External Websites

Our website may contain links to other websites. We are not responsible for the content, security or privacy practices of third-party sites. We recommend reviewing their privacy policies before providing any personal information.

Changes to This Policy

We may update this Privacy & Cookies Policy from time to time to reflect legal, regulatory or operational changes. The latest version will always be published on our website. Continued use of our site after changes are posted will constitute acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy & Cookies Policy, or if you wish to exercise your data protection rights, please contact us at:

Studio Wholesale (Studio Clothing Ltd)
31 Broughton Street, Manchester, England, M8 8LZ
Email: info@studioclothing.com